T-Mobile does not execute contracts. You only pay per month for your plan. Device payments would be additional and, if funded, would require a 24-month payment agreement, unless they are paid in full or sooner. Of course, when you connect your phone to your Wi-Fi connection at home or in the office, your data speeds will remain beautiful and fast. Only the data connection to T-Mobile is slowed down; As a general rule, you should connect your phone to Wi-Fi whenever possible, as it does not use your T-Mobile data allocation. Get a new phone and we`ll pay for your current phone and service contracts – up to $650 per line or $350 in early cancellation fees via a virtual prepaid card and exchange credit. In this application to Maggie, CNET`s Marguerite Reardon does the math to show you how much money mobile subscribers can save on T-Mobile`s new contract-free service plans. T-Mobile says these contracts are “bulls**t”. No, that`s what the CEO really said. The company no longer requires customers to sign a service contract.
It`s true not to sign an annual contract – you pay month after month for your mobile phone bill and can withdraw at any time. T-Mobile calls it the simple choice plan. In certain limited circumstances, such as when a user makes a call from an area not covered by the 911 network, users may have limited or no access to basic 911 or E911. If the user does not have access to base 911 or E911, calls to 911 are routed to a national emergency call center via T-Mobile`s VoIP services. An employee trained at the national emergency call center must ask for the name, phone number, and location of the user calling 911, and then contact the local 911 call center to ask for help for the user. T-Mobile does not sell the iPhone. Verizon and Sprint iPhones do not work on our network; Other iPhones may have limited features, including coverage restrictions. Capable device required for 4G speeds; The iPhone is currently not 4G compatible on our network. Of course, this comparison doesn`t take into account the fact that you need a phone that can run on T-Mobile`s network. Verizon uses other technologies for its voice services that are not compatible with T-Mobile, so your old Verizon phone will not work on T-Mobile. T-Mobile has taken a bold step by removing two-year contracts.
Here`s the thin one. I also know that if you travel outside of Washington, DC in some areas, you may not get such good service or no service at all. In this case, it doesn`t matter how much money you can save with T-Mobile`s new plan. It`s not a good deal if you can`t make or receive calls or update your Facebook page when you`re out of town for a weekend. While T-Mobile does not require a two-year service contract, new customers must have a Simple Choice plan to be eligible for interest-free device financing through our IEP. If a customer decides to terminate their service before the device has been paid via EIP, the unpaid balance of the device will be charged to them at the time of termination of the mobile service. Customers are free to refund their device at any time. There are no two-year contracts, but there is a trap. Your smartphone that cost you $200? It actually costs a lot more than that, but you paid $200 for it in exchange for a two-year deal with Verizon or AT&T or Sprint or the company you`re with. So how can T-Mobile continue to offer cheap phones when there are no longer two-year contracts? T-Mobile has taken a bold step by removing two-year contracts. It`s actually not as easy – especially if you want a cheap phone – but there are still savings to be made. Here`s the thin one.
As a non-carrier, we have abolished annual service contracts. You are free to leave, although we would be sad to see you go. You are responsible for all charges incurred up to the end of your service period. If you transfer your number to another carrier, your service will be disabled. In addition, termination of the Service may affect other agreements you have with us, including equipment installment payment plans or lease agreements, where some of your payments may be expedited in the event of cancellation. The reality is that no operator can afford to give away devices for free. It doesn`t make commercial sense. But the subsidy model we`re all used to in the U.S. only encourages customers to commit to two-year contracts. And this penalizes customers who want to keep an existing device as soon as their contract expires or who want to buy unlocked devices at full price. Meanwhile, T-Mobile`s plans will encourage people to keep their devices longer or look for the best deals on new phones. And as an accomplished bargain hunter and self-proclaimed cheap skater, I think it`s great.
If you have any questions about your bill or would like to dispute charges, please contact us by visiting www.T-Mobile.com, calling 800-937-8997 or 611 from your device or writing to T-Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380. Puerto Rico Customers: You can contact us at www.T-Mobile.com by calling 1-800-937-8997 or 611 from your device or by writing to: T-Mobile Customer Relations, B7 Tabonuco Street, Suite 700, Guaynabo, Puerto Rico 00968-3349, Attn.: Customer Care Manager. If this does not resolve matters, please let us know in writing. Unless otherwise required by law, you must notify us in writing of any dispute relating to your invoice or expenses within 60 days of the date you first receive the disputed invoice or charges. If you do not, you may not file a claim in arbitration or in court. If you agree to a credit, refund or other set-off or benefit to resolve a disputed invoice or fee, you agree that the issue will be fully and permanently resolved and that T-Mobile will be relieved of any liability with respect to such dispute. Unless otherwise provided by law, you must pay the disputed fees until the dispute is resolved. Direct. You agree to pay all taxes and fees levied by governments or government agencies. We cannot give notice of any changes to these fees.
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